Contact Us

Our support team is here to assist you quickly and professionally.

Order Status

Payment Status

Verify if your payment has been approved, declined, or is still pending.

Order Status

See if your order is prepared for shipping, already dispatched, or being reshipped (e.g., after customs seizure).

Tracking Your Order

Check Your Email

We send your tracking number 2–5 business days after payment and dispatch from our warehouse.

In Your Account

Log in → Order History to view your tracking number once available.

Submit a Support Ticket

If the above didn’t answer your question or you need personal assistance with products, orders or any other issue — create a ticket.

At Pumpers.co your feedback really matters to us.

SUBMIT A TICKET
Important:
  • • Most queries receive a reply within 48 business hours
  • • Tickets sent on Friday may be answered only on Monday
  • • Sorry for any inconvenience this might cause